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Policies Privacy It is very important to us. Your Privacy - We will never give, lease or sell your personal information. EVER!Your credit card will simply say "NATURES INN 7709042499" Your privacy is of the utmost importance to us.Merchant Policy We will replace your product or refund your purchase price within 30 days of purchase if Nature's Innovation, Inc. products are lost, damaged or the product and shipping container are unopened and unused. If the products have been opened or used we can not issue a refund under any circumstances. Return Policy A 20% restocking fee and shipping fees will be charged for any returned or refused items. You must ask for a return authorization number before returning any product. We do not accept returns on opened items. You may return a damaged item for replacement within 30 days of the purchase date. You have 30 days in which to receive a return authorization for unopened items and return an item for a 20% restocking fee, after this period items are non-refundable. All items will be refused if they do not have an RMA number. We will refund or replace any item lost in shipment within 30 days of the purchase date. We will not issue refunds based on product results. Shipping and handling charges are non-refundable. Please include your e-mail sales receipt with all correspondence. You may want to insure your return, we are not responsible for lost or misdirected returns. If you paid by credit card, a credit will be issued and will appear on your billing statement less restocking and shipping fees, once the product has been returned as outlined in our policy. If you paid by check or money order, a check will be mailed to you. Send all correspondence to Nature's Innovation, Inc. 2723 Brickton North Drive, Buford, GA 30518
(866)
371-2499 Credit Card statement name: "NATURES INN 7709042499" Shipping Policy:
Return policy: A 20% restocking fee and shipping fees will be charged for any returned or refused items. You must ask for a return authorization number before returning any product. We do not accept returns on opened items. You may return a damaged item for replacement within 30 days of the purchase date. You have 30 days in which to receive a return authorization for unopened items and return an item for a 20% restocking fee, after this period items are non-refundable. All items will be refused if they do not have an RMA number. We will refund or replace any item lost in shipment within 30 days of the purchase date. We will not issue refunds based on product results. Shipping and handling charges are non-refundable. Please include your e-mail sales receipt with all correspondence. You may want to insure your return, we are not responsible for lost or misdirected returns. If you paid by credit card, a credit will be issued and will appear on your billing statement less restocking and shipping fees, once the product has been returned as outlined in our policy. If you paid by check or money order, a check will be mailed to you. Send all correspondence to Nature's Innovation, Inc. 2723 Brickton North Drive, Buford, GA 30518
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©
2008 Nature's Innovation All rights reserved.
(866) 371-2499 9am-5pm M-F EST Questions? Contact:
info@bed-bug.net |